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created over 2 years ago | Tagged: |
Cara
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A Honolulu restaurant is charging non-English speaking customers a 15% gratuity. Keoni by Keo's says they added the charge because foreign tourists are unfamiliar with the American gratuity system — about 17% of visitors to Hawaii are from Japan, where tipping is uncommon. Apparently the charge is explained in small print on the menu, but we're not really sure how that's helpful to non-English speakers? Anyway, the Hawaii Civil Rights Commission is looking into the matter. Check out a local news report below.
HONOLULU -- A Waikiki restaurant is causing a stir with the fine print on its menu and now the Hawaii Civil Rights Commission may be making an inquiry.
The fine print on the menu reads, "A 15 percent gratuity will be added to your check for parties of six or more and for non-English speaking guests."
The restaurant told KITV4 News its customer base includes many international travelers who, by custom, do not tip.
